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The
Wisdom Value Chain
Mike
Bell and George Pòr
The
essential value chain - when productive conversations are the
source of wealth-creation - is a chain of intangibles: from intelligence
to knowledge and wisdom.
The
Knowledge of Enterprise
Knowledge
we can think of as contextualized information that moves to action.
Peter Drucker said "Knowledge is information that changes
something or somebody - either by becoming grounds for actions,
or by making an individual (or an institution) capable of different
of more effective action".
An
older Chinese sage said "To know and not to do is not to
know".
The
Intelligence of Enterprise
If
knowledge calls for a movement to action, how do we determine
what action? Organizations are living social systems. What makes
them able to evolve and adapt is that they have a nervous system
and intelligence just like biological systems do.
The
nervous system of an organization is embedded not in computers
and hardware networks, but in the network of conversations which
bring an organization into existence and, by learning from its
experiences, sustains it over time.
Intelligence,
the faculty that makes biological and cultural evolution possible,
implies and guides the use of knowledge and the capacity to respond
to specific opportunities and challenges as they emerge.
Intelligence
is needed to guide the transformation of organizations into work
systems that support all members in reaching their full potential.
Only then will the organization manifest the strategic advantage
of being capable of learning as fast as the changes in its environment
demand.
The
Wisdom of Enterprise
Intelligence
refers to our effective use of knowledge, and wisdom refers to
our effective use of intelligence.
We're
living in an attention economy where there is an overabundance
of information and knowledge. Time and attention are the scarcest
resource. The competition for available attention is heating
up; investing it wisely has become a competence of increasing
value. A factor in how wisely we used are attention is how well
we balance its distribution between our current and our long-view
priorities.
Wisdom
has to do with intuiting the long-view through understanding
systems in the context of their larger whole. It is also to do
with acting in resonance with what is known to be true and lasting.
Only wisdom can guide effective decisions in how we invest our
attention, both individual and organizational, in the conditions
of what Doug Engelbart calls "complexity multiplied by urgency".
Invitation
If
you have an interest in exploring how you and your organization
can move further up the value chain from knowledge to wisdom,
there are at least two arenas we could play together in:
Attention
Mastery
One
of our allies, George Por, founder of Community
Intelligence Labs, is currently engaged in an action research
project with three global companies to understand what influences
an individual's abilities in this area.
We
are currently seeking partners for the second phase of this action
research and development project in which the specific outcomes
will include the development of relevant practices to expand
the capacity and quality of attention of leaders and their organizations.
Wisdom
Practices
Alan
Kay, who was first at Xerox, and now is an "imagineer" at
Disney, is reported to have said, "Perspective is worth
80 IQ points." The Wisdom Council, a powerful and pragmatic
tool for evoking wisdom, uses eight perspective to bring forward
deep insight and profound thinking.
We
have only just began to explore how the Wisdom
Council, and many
other of the wisdom ways that we hold, can be translated to pragmatic
tools for individuals and their organizations.
The
Wisdom Council, in particular, can reveal the patterns in chaos,
reduce complexity to simplicity, surface clarity and decisiveness
from a multitude of options and uncover deep insights.
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©
The Wisdom Meme 2007
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